Shipping policy
Shipping & Returns Overview
Please read our shipping details below. Returns information can be found in our Refund Policy.
Shipping Information
All items sold by Mabel and Roo are made to order.
Please allow up to 3–4 weeks for your order to be processed and delivered.
Most orders arrive sooner, but delivery times may vary depending on demand and production schedules.
Processing Time
Orders are made to order and typically take up to 3–4 weeks to be dispatched
You will receive a confirmation email once your order has been shipped
During busy periods, processing times may be slightly longer
Delivery
Once dispatched, delivery times vary depending on your location and the shipping method selected at checkout.
Please note that delivery times are estimates and may be affected by postal delays outside of our control.
Important Information
By placing an order with Mabel and Roo, you acknowledge and accept the made-to-order processing time.
If you need your order by a specific date, please contact us before ordering, and we’ll do our best to help.
Questions?
If you have any questions about your order or delivery, please get in touch via our Contact page and we’ll be happy to help.